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Service availability

Our service on brim is offered only where local law permits. We operate transparently: all account controls, payment methods, and game rules are documented. Users are responsible for verifying that access and use of our platform comply with their own jurisdiction's laws before creating an account. We do not offer our services in jurisdictions where online gaming is prohibited by law. If you are unsure whether your location has restrictions, consult local legal resources or contact our support team. Service availability may change based on regulatory updates; we will notify users of any changes via email and in-app announcement.

Account eligibility

To open an account on brim, you must verify your age and identity through our KYC process. You will provide a government ID and proof of address. The verification is standard and takes subject to verification. Once verified, you are eligible to deposit and play. All users must comply with our Terms and Conditions at each session. If you believe you should not be using gaming services, you may pause or close your account by contacting support. Paused accounts cannot log in or access funds for the duration you specify. Account closure is permanent after 30 days and cannot be reversed.

Local-law responsibility

You are responsible for checking the laws of your jurisdiction before using brim. Different regions have different rules about online gaming. We do not assume responsibility for your local legal status; it is your obligation to confirm whether gaming services are permitted where you live. If local law changes or if you move to a restricted jurisdiction, you should pause or close your account. Our support team cannot advise on your local laws, but they can clarify how brim's rules work. If you have legal questions, consult a lawyer in your region. By creating an account, you confirm that you have reviewed your local laws and believe use of our platform is permitted.

Data and privacy scope

brim collects personal data for account security, payment processing, and regulatory compliance. Your KYC data (ID, address) is encrypted and stored securely. We do not sell your data to third parties. Payment details are handled through secure gateways; we do not store your wallet credentials. Transaction history (deposits, withdrawals, game history) is kept for 7 years for regulatory purposes. You can request a copy of your data, update your contact details, or delete your account at any time by contacting support. Our full privacy policy is available in the footer and covers what we collect, how we use it, and your rights. Two-factor authentication is optional but strongly recommended to protect your account.

Contact for legal inquiries

If you have legal or compliance questions about brim, our support team can provide written responses on platform rules, account policies, and payment procedures. For formal legal inquiries, you may submit requests in writing via the contact form in the Help section. Response time for written legal inquiries is 5–7 business days. For urgent compliance or regulatory questions, email support directly with "Legal Inquiry" in the subject line. Our team will escalate your request to our legal and compliance department. You may also review our Terms and Conditions, Privacy Policy, and Legal Notice in the footer; these documents cover account disputes, data rights, and platform liability in full.